How do I apply to have a trade account?
If you’re interested in becoming a Baa Ram Ewe stockist, take a look at our trade page for more information. Complete the application form and a member of our team will be in touch.
Where is the yarn produced?
The British wool in our yarns is grown in the UK by British farmers that adhere to strict ethical standards and is graded by hand by the British Wool Board. It is then scoured, spun and dyed in the UK, with a small amount dyed by specialist dyers in Europe. We also source some of our fibres from other areas of the world where these animals are happiest – for example, our Alpaca fibres come from the Andean mountains of Peru. For more information on where our wool is sourced, see our wool breeds page.
Is your wool mulesing free?
100% of our wool comes from non-mulesed sheep.
Do you ship internationally?
Yes! For more information on international shipping, see our delivery page.
What customs will I have to pay?
If you are ordering from outside the UK, you may need to pay custom or import duties. These charges are not included in our shipping price and are out of our control - we recommend contacting your local customs office for further information.
How much will shipping cost?
Delivery costs are based on your location and the weight of your order. For more information, see our delivery page.
What is your return policy?
We hope that you love your yarn, however if you wish to return an order then please do so within 14 days of the date an order is delivered. For more information, see our returns page.
Can you provide yarn support for my knitting/crochet pattern?
We love to support pattern designers wherever we can! If you would like to submit your pattern for consideration, please submit a PDF submission with a simple sketch and description of your design (including yarn, meterage and sizing). Please email your submissions to firstname.lastname@example.org
How do I care for my finished knitted garments?
We recommend hand washing all of your carefully knitted garments. Using luke warm water and gentle, wool-friendly detergent, soak your knits for around 15-30 mins before removing to lay and roll in a clean towel. Be sure not to wring out your garment and always leave to dry flat.
Wool garments do not need to be washed regularly and so this process does not need to be done often. Avoid hanging your garment to prevent stretching and keep in airtight containers to protect the wool from moths.
For more information, take a look at our handy guide.